Get our highest priority and most effective support when you complete a support ticket and include as much information as you can.
- What did you expect? What did you get instead?
- Where does it happen? One page, all pages, certain pages?
- Include a screenshot.
- Copy any error messages.
- Forward any email in question.
- Include your login information (you can always change it when we’re done).
Try using Jing to share screenshots with us.
How To Shoot Screens Tutorial