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Get our highest priority and most effective support when you complete a support ticket and include as much information as you can.

Pro Tips

  • What did you expect? What did you get instead?
  • Where does it happen?  One page, all pages, certain pages?
  • Include a screenshot.
  • Copy any error messages.
  • Forward any email in question.
  • Include your login information (you can always change it when we’re done).

Try using Jing to share screenshots with us.


How To Shoot Screens Tutorial